Valley Children's Healthcare

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Manager Interpreter Services - Interpretive Services

at Valley Children's Healthcare

Posted: 7/18/2019
Job Reference #: 3450
Keywords: translation

Job Description

Manager Interpreter Services - Interpretive Services

SUMMARY: The Interpreter Services Manager position provides general oversight of the department operations and is accountable for direction, supervision, and planning of interpreter services throughout the continuum. The Manager is accountable for position control, appropriate staffing, and ensures compliance with legal and regulatory requirements, as well as develops best practice and service benchmarks in the area of linguistically appropriate services. The Manager manages contracts with vendors including interpreting agencies, telephonic and video, and translation services. The position serves as a consultant to the organization and community on language access and cultural competency. Under the guidance of the Director, the Interpreter Services Manager identifies and develops effective working relationships with clinical providers to ensure patient and family language needs are met.

REQUIREMENTS: This position requires a Bachelor's degree in Business, Healthcare Administration or related field as well as a minimum two (2) years leadership experience with oversight of a department providing services to consumers presenting with limited English proficiency. Bilingual in Spanish is preferred. Ability to be self-directed and work effectively within a team environment while demonstrating innovation and initiative. Individual will possess strong interpersonal skills and be able to communicate effectively with a large volunteer based staff, internal staff, and contract personnel. This person will possess strong organization, project and time management skills, with the ability to realign priorities as situations warrant and effectively manage larger quantities of information.

POSITION DETAILS: Full time exempt level position

LOCATION: Madera, CA

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!