Texas Tech University Health Sciences Center

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Patient Services Specialist - Smith Unit - H96346

at Texas Tech University Health Sciences Center

Posted: 10/14/2020
Job Status: Full Time
Job Reference #: 530307

Job Description

Extended Job Title
Patient Services Specialist - Smith Unit - H96346

Org Level 1
Texas Tech Univ Health Sciences Ctr

Org Level 7
691001 - Amarillo Clements Unit

Position Description
This position is responsible for assuring smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash handling responsibilities.

Requisition ID

Optional Attachments
Professional/Personal Reference

Travel Required

Major/Essential Functions
  • Supports Values Based Culture of Texas Tech
  • Adheres to Institutional and departmental safety policies and procedures
  • Facilitates clinics and assists Psychiatrist/NP/PA with clinics
  • Manage Mental Health reminders in EMR and chart completions
  • For intake units establish initial mental health evaluation intake reminders for offenders identified in the mental health appraisal process.
  • Answers phones, relays accurate messages and screens calls for clinicians.
  • Track numbers and complete various reports, including but not limited to: Access to Care, MH Monthly Activity Report, Suicide Screener Report, MH OP Staffing, Missed Clinic Report
  • Admit and discharge offenders in the Patient Throughput System.
  • Schedules/Scheduling
  • Completes daily reminder audit and ensures all reminders are properly assigned and or dispositioned.
  • Submit and reconcile supply orders
  • Collects and immediately disseminates all emergent referrals to assigned clinical staff
  • Regional Clerical Support
  • Work is performed under general supervision with intellectual freedom, autonomy to nurture innovative ideas, bold explorations, and a pioneering spirit.

    This valuable team member shall perform work in a manner that reflects the Values of TTUHSC:
    *  ONE TEAM unite and include diverse perspectives to achieve our mission
    *  KINDHEARTED exceed expectations with a kind heart, helping hands, and a positive attitude
    *  INTEGRITY be honorable and trustworthy even when no one is looking
    *  VISIONARY nurture innovative ideas, bold explorations, and a pioneering spirit
    *  BEYOND SERVICE create and deliver positive defining moments

Grant Funded?

Minimum Hire Rate
13.00 (Negotiable)

Pay Basis

Schedule Details

Work Location

Preferred Qualifications
Basic Computer Skills.

HSC - Correctional Managed Health Care

Amarillo Clements Unit

Required Attachments
Resume / CV

Job Type
Full Time

Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage.

Job Group
Information and Records Clerks

Occasional Duties
As Assigned By the Supervisor


EEO Statement
As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.

Required Qualifications
Education:  A minimum of a high school diploma or equivalent.
Experience:  One (1) year of customer service, office or related experience required. Additional education may substitute for the experience requirement.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!