Tucson Medical Center
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IS Director Clinical Applications and Informatics
at Tucson Medical Center
As a member of the senior leadership team the Director of Clinical Applications & Informatics will serve as a primary liaison between the IS department and clinical operations to ensure the electronic health record (EHR) and associated clinical applications supports the patient care service strategy, clinical quality goals, patient experience, and end user satisfaction. The director serves to integrate clinical care, computer sciences, and information science to manage and communicate data, information, and knowledge in clinical practice.
The Director of Clinical Applications & Informatics strives to improve the health of populations, communities, families, and individuals by optimizing information management and communication.
Provides overall direction and plan for optimization and support of all TMC clinical applications
Provide direct management and leadership of a highly-skilled team of clinical application and informatics professionals
Directs the design, development, and maintenance of IT applications and related technology in support of clinical operations.
Build strategic alliances between the IS team and operational leaders in the organization.
Achieve operational alignment utilizing agreed-upon work flows and consistency in staff roles to reduce variation and optimize successful outcomes in use of the EHR
Optimize communications and awareness of EHR project status and articulate specific leadership responsibilities to optimize EHR
Participates in nursing, medical, and organizational policy formation and decision-making as it relates to information technology
Synthesizes data, information, and knowledge to clarify clinical informatics issues or problems
Works in collaboration with the IS team and clinicians to determine multiple approaches/solutions for informatics issues or problems relating to patient care
Maintains knowledge and competency in relevant clinical applications and obtaining certification as necessary
Considers factors related to safety, effectiveness, costs, and impact in conducting clinical informatics practice.
Effectively communicates with the organization through established forums and committees the EHR changes, upgrades, training schedules, and other communication as needed to optimize end user comfort and competency with the EHR.
Defines and develops the competency requirements for end users and learning programs for ongoing professional development as related to information systems.
Adheres to and supports team members in exhibiting TMCH values of integrity, community, compassion, and dedication.
Adheres to TMCH organizational and department-specific safety and confidentiality policies and standards.
Performs related duties as assigned.
EDUCATION: Master's degree in a specialization coherent with IT clinical applications, patient care, or clinical operations; specialization can include but are not limited to Public Health, Healthcare Administration, or Clinical Applications & Informatics. An equivalent combination of relevant education and experience may alternatively satisfy this requirement.
EXPERIENCE: Eight (8) years of system application maintenance experience. Three (3) years of supervisory or management experience.
LICENSURE OR CERTIFICATION: None
KNOWLEDGE, SKILLS AND ABILITIES:
- Thorough knowledge of best practices for system analysis and review, developing documentation and SOW’s.
- Knowledge of budget development and management and analyzing costs for new projects.
- Skill in leading, guiding and evaluating performance and providing training to improve performance.
- Skill in evaluating systems and making recommendations for efficiency or listening to users and recommending modifications to allow computer systems to perform as needed.
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
- Ability to develop and effectively present complex technical data for a variety of non-technical audiences.
- Ability to communication verbally and electronically in a clear, concise and professional manner.
- Ability to write reports, business correspondence, and procedure manuals.
- Ability to effectively present information and respond to inquiries or complaints from employees, patients and/or their representatives, and the general public.
- Ability to work with concepts such as fractions, percentages, ratios, and proportions and apply mathematical operations to solve or analyze job-related situations.
- Ability to create financial forecasts and budgets; ability to identify positive or negative variances from expected outcomes.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.