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Employee Relations Specialist

at DriveTime

Posted: 2/3/2020
Job Status: Full Time
Job Reference #: 2019-28266

Job Description

  • Category
    HR Support
    Business Unit
    1720 W Rio Salado Pkwy
    Postal Code
  • Overview

    DriveTime Needs an Employee Relations Specialist

    Headquartered in Tempe, Arizona, DriveTime is the largest privately owned used car sales and finance company in the country (yes, we are THAT good)! With more than 130 dealerships, 3 operations centers and 20 reconditioning centers across the nation, our 5,000+ employees are focused on getting the right customer in the right car, at the right terms.  With over 25 years of industry experience, and our dedication to streamlining the purchase process, we're redefining what it means to buy and finance a used car.


    As focused as we are on our customer, we take that same focus on finding the right talent for the right opportunities within our organization.  All across the nation, from our Home Office and operations centers to our retail locations and reconditioning centers, we are looking for talented individuals like yourself to join our ever-growing team!

    That’s Nice, But What’s the Job?

    The Talent Support Team supports DriveTime managers and employees in maintaining a consistent, fair and engaging company culture. As a core contributor towards this goal, our Employee Relations Specialists hold responsibilities including but not limited to:

    • Partnering directly with DriveTime’s management, from all departments, on Performance Management actions and documentation;
    • Receiving and fielding phone calls and email communication from the field relating to Employee Relations from management and employees within the Company;
    • Identifying Performance Management trends to assist business units with proactive solutions;
    • Providing coaching and guidance to DriveTime’s management and employees regarding company policy, practices and standards;
    • Partnering with appropriate parties on Talent Support related issues: IE: Leave of Absence, Legal, Benefits, Payroll, Unemployment etc.;
    • Performing other related duties as required and assigned.

    So What Kind of Folks Are We Looking for?

    • Collaborative contributor.  You need the ability to coordinate and brainstorm with team members while remaining an individual contributor to the team.
    • Organization and time management skills in spades.  You’ll be handling multiple projects and deadlines that will require you to prioritize then re-prioritize… then… re-prioritize again.
    • Excellent verbal and written communication skills. The ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management.
    • A mind for the details.  Okay we know “detail-oriented” is on about every job description – but we really mean it! 
    • Agile in a fast-past environment. We move, and we move quickly.  Thriving in an environment that never stops, is a must.
    • Plays well with others.  You will be working in a high-functioning team environment.  We work together in order to win together.
    • Fantastic problem solver.  Your job is not only to find the problem, but more importantly, find the solution.

    The Specifics.

    • Bachelor's Degree preferred
    • 2-5 years of professional experience in area(s) such as:
    • Employee Relations
    • Human Resources
    • Training/leadership/coaching
    • Excellent written, verbal communication and listening skills required
    • Strong attention to detail and multi-tasking skills
    • Ability to interact with customers, managers, and co-workers in a professional, courteous manner
    • Demonstrated ability to act with integrity and respect at all times and in all situations ensuring compliance with any/all standards, regulations and processes
    • Ability to handle multiple and changing priorities/deadlines
    • Intermediate Microsoft Office Suite skills (Excel, Access, Word, etc.).

    Anything Else?  Absolutely.

    DriveTime was awarded Top Companies to Work for in AZ by for our great culture and one of the Best Places to Work in IT as awarded by PBJ.  Essentially we offer a creative, transparent and fun environment since, well, we work here too.  DriveTime was also voted the Fastest-Growing Private Companies by Inc 5000, and we aren’t slowing down anytime soon!


    So What About the Perks?  Perks matter.

    • Medical, Dental and Vision. DriveTime pays a nice chunk of your premiums to keep the cost as low as possible for our employees.
    • 16 days of PTO and 6 paid Holidays. Because who doesn’t love time off?
    • Benefits like 401(k), company paid life insurance, short and long-term disability.
    • Casual Dress. Come dressed in jeans (you’ll fit right in with the rest of us).
    • Game Room. Gimme a break – no, not a Kit Kat ad but we do have a ping-pong table, pool table and Virtual Reality if you ever need a break in your day.
    • Wellness Program and In-House Gym. We want our employees to be the best versions of themselves. That’s why we offer a Wellness Program that includes an in-house gym, B12 shots, teeth cleanings, biometric screenings and much more!
    • Growth opportunities. DriveTime takes a lot of pride in promoting from within.  We have spent the last 14 years growing our team members and taking them on the path to owning their careers!

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    Application Instructions

    Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!