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Room Attendant

at HCareers

Posted: 11/24/2020
Job Reference #: 9447_1512113
Keywords: customer

Job Description


Winston Hospitality is looking for housekeepers/room attendants for the Jacksonville Hampton Inn and Suites in Jacksonville, NC.

This position would be ideal for someone who is detail oriented, passionate about customer service, values a professional environment, is team oriented, and desires a long-term employer relationship. Since our search is for the best of the best in both full and part-time positions, ideal candidates will join our team at a starting rate of $11.00/hour

Ensures complete guest satisfaction.

Responsible for investigating guest complaints.

Responsible for follow-up with Guest complaints and requests.

Responsible for providing clean guestrooms.Responsible for sweeping, scrubbing, waxing, and polishing floors within the guestrooms, and public areas of the hotel.Responsible for vacuuming hotel guestrooms.

Responsible for emptying guestroom wastebaskets and clean ashtrays.

Responsible for washing windows, mirrors, door panels, and sills.

Responsible for replenishing guestroom amenities and supplies, i.e. tissue, soaps, shampoos etc.

Responsible for ensuring that Quality Standards and Service are maintained for Property, Product and People.

Responsible for ensuring that Quality Standards are met for brand expectations.

Responsible for developing a critical eye for detail and perfection.

Responsible for security of guest room and its contents.

Technical Experience

Must have basic knowledge of sanitation requirements/controls and applications of relevant chemicals.

Must have knowledge of brand standards and Corporate policies applicable to housekeeping, especially those relating to safety and security of guest and hotel property.

Must have the ability to stand, walk, bend, reach and move continuously to clean rooms

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!