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Night Attendant

at HCareers

Posted: 10/14/2020
Job Reference #: 9447_1527185

Job Description

JOB SUMMARY

The Night Attendant will work closely with the General Manager ensuring the efficient and profitable operation of the hotel by performing the following duties listed below.

JOB DUTIES

    - Conduct courtesy calls within 30 minutes after guest check-in.
    - Assists guests with request and/or complaints after regular office hours.
    - May handle check-ins/check-outs and make guestroom keys for lost/lock-outs.
    - Assist in maintaining the cleanliness and organization of the laundry rooms and guest laundry.
    - Cleans, dries and folds linen, terry, blankets, bedspreads, mattress pads and shower curtains etc.
    - Provides courtesy patrol in lobby and front entrance area during "C" shift. (I.e. from 11 pm - 7 am).
    - Ensures exceptional customer service to all guests and protects guest privacy and safety when within reasonable control of the position to do so.
    - May compute bill, collect payments, and makes change for guests.
    - May post charges to Property Management System.
    - Handle lost and found items by following established guidelines and procedures.
    - Complete department/shift checklists and/or reports for relevant shifts.
    - Maintain a neat, clean and well-groomed appearance.
    - Performs other related duties as assigned.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!