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General Manager

at HCareers

Posted: 9/9/2020
Job Reference #: 9447_1525375
Keywords: operations

Job Description

Overview

Lead, supervise, and direct the operations and financial activities of the hotel. Safeguard the asset. Help create and implement the culture of HEI Hotels and Resorts on the property level for the associates and guests.
Responsibilities


    - Create and maintain a customer-driven hotel with a customer-keeping vision that inspires the hotel associates to do their best. Oversee the quality process to ensure customer satisfaction by consistent delivery of both product quality and service.
    - Tour and visually inspect property on a daily basis. Monitor property condition, cleanliness, cost control, and quality of product and service throughout hotel.
    - Travel to attend corporate meetings, sales trips and serve on committees such as Research, Development and Standards committee.
    - Aid Human Resources with associate issues following HEI Hotel and Resorts' policies. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate. Develop and delegate improvement plans for operation and review performance of management team.
    - Participate in community affairs and maintain positive public image for the property and HEI Hotels and Resorts.
    - Meet with potential and current clients to promote hotel.
    - Active involvement in the Sales and Revenue Management function including but not limited to: following HEI Key Meeting SOPs (RevMax, Hot Prospects, Sales Strategy Meeting), involvement in Group site inspections and group closing process, review results from ESS/MPSI Measurement Tool.
    - Guide other members of the Executive Committee, Management and staff to make sound business decisions is a critical portion of the responsibilities. Create and execute the financial objectives of the hotel.
    - Comply with attendance rules and be available to work on a regular basis.
    - Perform any other job related duties as assigned.

About Us

Our uptown Dallas hotel blends sophisticated, modern luxury with a rich history embedded in the European heritage of Le Meridien and the 1920's origin of the Stoneleigh Hotel. Situated in the heart of a bustling city, our boutique-style urban hotel features art deco decor, Perle on Maple restaurant and adjoining bar. This historic uptown hotel provides a great work environment where we embrace family, growth and excitement. There is something new to learn and see every day. Come join our team!

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!