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Front Desk Agent

at HCareers

Posted: 10/14/2020
Job Reference #: 9447_1538054
Keywords: service

Job Description

Company Info

Delivering Hospitality, Creating Value, Every Customer, Every Time

Davidson Hotels & Resorts is one of the largest and most successful independent hotel management companies in the industry. The combined experience of our team represents a breadth and depth of expertise that is unmatched, and we believe our people are the cornerstone of our success. We are committed to making Davidson a great place to work and provide the foundation for building successful careers. If you share our passion for delivering hospitality where details matter, apply today to join our team!

Established in 1974, Davidson Hotels & Resorts is a leader in the hospitality industry and a rapidly growing hotel company. We offer full service hospitality management, development, acquisition, accounting, and consulting expertise for the lodging industry. Our portfolio of hotels is focused on 3 and 4 star properties such as Hilton, Embassy Suites, Doubletree, Renaissance, Marriott, Westin, Sheraton, Hyatt Regency, and impressive Independent and Select Service Hotels.

Property Info

Our exquisite Cape Rey Hilton Resort is ideally situated for a variety of fun and exciting adventures, set on Carlsbad Beach Only a few miles from McClellan-Palomar Airport, Encitas and Del Mar, as well as a host of popular local sites. Rooms (some with ocean views) offer modern decor and custom-designed beds, some feature balconies, and suites add separate living and dining areas. Amenities include a restaurant serving locally sourced coastal cuisine, a cocktail lounge, Ocean Crest Spa and fitness center, plus a 4,000 sq ft oceanfront outdoor pool, a fire pit, and over 25,000 sq ft of meeting space. Nestled along the sunny Pacific Coast in northern San Diego, Cape Rey Carlsbad Hotel is a top choice for the California resort traveler who seeks the unique. Our Carlsbad hotel is only 150 steps to the surf and features balcony rooms with ocean views, on-site dining on at Chandler's, and our very own Travel & Escape Top 5-Rated Spa, Ocean Crest Spa. Cape Rey Carlsbad Hotel places you minutes from LEGOLAND California Resort and the historic Del Mar Race Track, while a short drive will bring you to the SeaWorld San Diego, the San Diego Zoo and Safari Park, famous regional wineries, and award-wining craft breweries. For adventurous types, we have plenty to offer, including deep-sea fishing, sailboat cruises, horseback riding, paddle boarding, snorkeling, surfing lessons, and kayak explorations. Join our team today!

Position Info

Davidson Hotels & Resorts is one of the largest and most successful independent hotel management companies in the industry. The combined experience of our team represents a breadth and depth of expertise that is unmatched, and we believe our people are the cornerstone of our success. We are committed to making Davidson a great place to work and provide the foundation for building successful careers. If you share our passion for delivering hospitality where details matter, apply today to join our team!

The Front Desk Agent will organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and distribute room keys. Process all guest requests and relay messages. Welcome and acknowledge all guests according to company standards, anticipate and address guest service needs, assist individuals with disabilities, and exceed all guest expectations.

QUALIFICATIONS:
* Prior cash handling experience necessary.
* Computer skills required.
* High School diploma or equivalent.
* Ability to communicate effectively with the public and other Team Members.
* Read, write and speak English fluently.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hotels & Resorts is a drug free workplace. Pre-employment drug test and background check required.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!