Harris Health System
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VP Quality Programs
at Harris Health System
Harris Health is a nationally recognized health system comprising three teaching hospitals and an extensive network of ambulatory care centers serving the people of Harris County, Texas, since 1966. Staffed by the faculty, fellows and residents from two nationally ranked medical schools, Baylor College of Medicine and The University of Texas Health Science Center at Houston (UTHealth), Harris Health is the first healthcare system in Houston to receive the prestigious National Committee for Quality Assurance (NCQA) designation for its network of patient-centered medical homes.
Each year, Harris Health provides more than 1.8 million total outpatient visits through its more than 40 ambulatory care facilities. Additionally, Harris Health sees more than 177,000 emergency visits at its Level 1 and Level 3 trauma centers and 35,000 hospital admissions through its three hospitals: Ben Taub, LBJ and Quentin Mease.
Established by voter referendum to enhance the level of charity care available in the community, Harris Health System has often received national recognition for serving those in need and for its achievements in operational excellence, such as being named to the 2011, 2012, 2013 and 2014 Most Wired Hospitals lists by the American Hospital Association’s Hospitals & Health Networks magazine.
Additionally, Harris Health System is pleased that each of its three hospitals — Ben Taub, Lyndon B. Johnson and Quentin Mease — achieved Pathway to Excellence™ designation by the American Nurses Credentialing Center.
The VP for Quality Programs is responsible for strategic vision, long term planning, direction and overall accountability for system-wide Quality including pharmacy quality, Performance Improvement, Employee Health, Outcomes Management, and Infection Control functions. Communicates and interprets organizational and departmental mission goals and objectives to all areas of responsibility. Provides leadership and direction in the planning, implementation, and evaluation activities of all areas of responsibility. Demonstrates actions consistent with Harris Health Systems expectations as duties are performed on a daily basis. The VP for Quality Programs is responsible for leading the performance improvement (PI) process in all Harris Health facilities. Primary responsibilities include using valid and reliable data to guide changes that achieve strategic clinical and business goals. Tasks include board support, collaborating with and supporting staff, management, physician leaders, managing PI initiatives, and facilitating Root Cause Analyses in addition to planning, directing, and evaluating the functions of the PI Department(s) throughout the Harris Health System. Other responsibilities include guiding Harris Healths performance on survey(s) (DNV/ISO, CAP, CARF, etc.), Infection Control (IC) services, Employee Health Services, Medical Informatics Systems, Clinical Practice Standards development, patient relations, collaborating with the Risk Management Team, and monitoring and reporting patient safety measures.
Serves as a resource to, and collaborates with others to advance the Systems mission. Facilitates the work of Medical Staff. Serves as the Systems Senior Quality Officer and primary resource for expertise on performance improvement principles, priorities and standards. Maintains all associated records for these functions and provides regular reports on outcomes to pavilion management, the Medical Staff, Governing Board and employees. Serves on various Hospital & Medical Staff Committees, acting as an executive liaison for each pavilion. Accountable for financial operations and implementation of Harris Health System quality goals within the organization. Participates in strategic planning for Harris Health System and/or service line quality initiatives.
Bachelors degree and RN required. MBA, MSN, MHA or Doctorate
License & Certifications:
Certification in Quality (CPHQ/CMQ or Six Sigma Black Belt) required
Ten 10) years of work experience in related clinical area of practice.
Five (5) years of experience in successfully managing quality performance improvement, medical informatics and data analysis in a complex hospital and patient care delivery system.
Above Average Verbal (Heavy Public Contact)
Exceptional Verbal (e.g., Public Speaking)
Writing / Correspondence
Writing / Reports
Analytical, Design, Medical Terms, Research, Statistical, P.C.
Weekends, Holidays, Flexible
Professional attitude and ability to relate to executive management, professionals, and business and community leaders. Exhibits excellent leadership and self-direction, good judgment in handling difficult situations, good organizational, time management, interpersonal, and conflict resolution skills.
Benefits and EEOC
Harris Health System benefits program is designed to provide you with more flexibility and choices in meeting your specific needs. Harris Health System benefits program allows you to protect your income in case of illness, death and disability, and to help you save for retirement.
It is the policy of Harris Health System to provide equal opportunity for all applicants for employment regardless political affiliation, race, color, national origin, age, sex, religious creed or disability. Applicants may request any reasonable accommodation(s) to participate in the application process.