Harris Health System

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Behavioral Health UM Coordinator /CHC

at Harris Health System

Posted: 9/11/2019
Job Status: Full Time
Job Reference #: 147624

Job Description

About Us

Community Health Choice, Inc. (Community) is a non-profit managed care organization (MCO), licensed by the Texas Department of Insurance. Through its network of more than 10,000 providers and 94 hospitals, Community serves over 400,000 Members with the following programs:

• Medicaid State of Texas Access Reform (STAR) program for low-income children and pregnant women

• Children’s Health Insurance Program (CHIP) for the children of low-income parents, which includes CHIP Perinatal benefits for unborn children of pregnant women who do not qualify for Medicaid STAR

• Health Insurance Marketplace Plans that offer individual health coverage that includes preventive care, emergency services, prescription drugs, and hospitalization available to all, regardless of pre-existing conditions.

Improving Members' experiences is at the heart of every Community position. We strive every day to make sure that our Members have access to the high-quality health care they need and deserve.

Community is accredited by URAC for its health plan operations. We offer care management programs for asthma, diabetes, and high-risk pregnancy. An affiliate of the Harris Health System (Harris Health), Community is financially self-sufficient and receives no financial support from Harris Health or from Harris County taxpayers.

Job Profile

Under the direction of the Behavioral Health Program Manager, functions as a Utilization Management Coordinator in the Medical Affairs department. Primarily responsible for the initiation of cases by data entry of clinical, demographic and product information into the Medical Management system, via telephone, fax or online portal. . Electronically routes cases to the nurse for review and decision. Handles data entry of all precertification of BH inpatient and outpatient service request. Responsible for accurate case completion /quality and productivity standards while staying within compliance timeframes


  • Bachelor's Degree in Sociology, Social Work or Psychology or related field (preferred)
  • Three years experience in a healthcare setting such as medical clinic, hospital, and managed care facility


  • Advanced PC Skills, MS Word, MS Excel, MS Outlook
  • Exceptional Verbal (e.g., Public Speaking)
  • Writing /Composing (Correspondence / Reports )
  • Analytical
  • Medical Terminology
  • Able to work independently under general instructions

Benefits and EEOC

Community employees’ benefits are provided by Harris Health. These benefits are designed to provide you with flexibility and choices in meeting your specific needs.

Community is an Equal Opportunity Employer.

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Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!