Department: JDMS Store Management
Post End Date:
Position Type: Employee
Position Reports To: Store Manager
Position Supervises: Store Team
Responsible for assisting with the overall day-to-day operations of the store including continuous development of effective store associates to achieve desired sales and profit results. Assess daily the stores ability to meet/exceed customer expectations for ease of shopping, variety, freshness, cleanliness, food safety and regulatory compliance. Assist with coaching and development of store associates through both formal and informal interactions. Demonstrate the companys core values of respect, honesty, integrity, diversity, inclusion and safety.
Essential Job FunctionsAssist store manager and associates in the achievement of a favorable customer shopping experienceLead teams in the planning, implementation and execution of merchandising and operating initiativesWork with department leaders and associates to identify opportunities in the store, develop timely solutions and create action plans to ensure implementation of plansAchieve/exceed weekly, period, and annual sales, wage budgets and profit budgets, and other targeted goalsDrive sales working with department leaders to maximize sales and profits, reduce shrink and improve each store departments contributionAssist the store manager in the regular store-level financial performance discussions to include developing budgets and other targeted goals with store associatesUtilize coordinators and other field staff to ensure store departments are achieving sales and profit goals and ensure implementation, and execution of division merchandising plansPromote and support strong relationships with local community organizations in the surrounding area in which the store operatesBuild a proactive and productive relationship with union representatives and business agents, if the store is covered by a collectively bargaining agreementServe as liaison providing feedback to Store Manager, District Manager and Coordinators on the effectiveness of Division merchandising and operational plans/programsAssist the store manager in the hiring, onboarding, development and associate relations responsibilitiesReduce turnover and increase retentionProvide timely feedback to department leaders and associates on individual and department performanceAssist with the management of labor and supply costs daily to meet customer service and financial targetsTechnical/Professional Knowledge, Compliance and Skills Achieve a satisfactory level of technical and professional skills or knowledge in position and/or related areas; keep up with current developments and trendsEnsure associates and location comply with laws and regulation applicable to the companySupervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reportsMust be able to perform the essential job functions of this position with or without reasonable accommodation
Minimum Position Qualifications High School Diploma or GEDHave successfully completed the applicable Division Management Training Program
Desired Previous Experience/EducationAny supervisory responsibilities, retail experience, financial responsibility including budget preparation and management experience Bachelor's Degree
Leadership Behaviors: Achieves Results through Teamwork, Coaches and Develops Others, Communicates Effectively and Candidly, Executes with Excellence, Leads Change and Innovation, Leads through Positive Influence, Provides Clear and Strategic Direction, Puts the Customer First. For more information on the Kroger Leadership Behavior model, click .
Education Level: High School Diploma/ GED Required
Required Travel: Up to 25%
Required Certifications/Licenses: None