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Manager, Nurse Clinical Operations
at CVS Health
As a member of the Accordant Management Team, the Manager Nurse Clinical Operations will:
* Oversee and develop strategies to support successful operational performance.
* Coordinate and evaluate staff performance and facilitate and mentor supervisors’ staff related activities.
* Evaluate procedures and processes to facilitate quality care, maximize clinical excellence and operations’ practices.
* Monitor and adjust staffing levels, develop staffing schedules, identify gaps and participate in interviewing and hiring.
* Coordinate and perform audits, participate in internal committees and training.
* Develop interdepartmental and client relationships; for example, collaborating with the Account Team, supporting internal and client initiatives and workflows and presenting to a client audience
* Participate in budget process, adhering to parameters.
- 5 years experience as a Registered Nurse
- 3+ years of nurse management experience with direct supervisory experience and knowledge of leadership concepts.
- Microsoft Office software proficiency
- Managed a team of nurses in a call center/telephonic environment
- Case Management Certification.
- Quality certifications
- EMR-Epic experience
- Managed care experience
Bachelor's degree in nursing or related field
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.
We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.