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Job: Service Support Coordinator

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Jobing Description

ARE YOU LOOKING FOR GREAT CAREER OPPORTUNITIES?

DO YOU WANT TO WORK WITH A FUN TEAM WHERE CUSTOMER SERVICE IS NUMBER ONE?

 

If yes, you could be Oakwood’s next Guest Services Coordinator! In this position, you will be responsible for ensuring that guest reservations are processed successfully. 

At Oakwood Worldwide, we know that satisfied associates make for satisfied clients and guests. Oakwood promotes from within! 

Your Hours and Location: Monday – Friday: 5:30 am – 2:30 pm or 6:30 am – 3:30 pm.   Our office is conveniently located just off the I-17 at the Dunlap exit near the Metro Center.

 

Customer Service – Reservations  – Administrative

 

What’s In It for You?

The Guest Services Coordinator enjoys a busy, multifaceted day . You will be accountable for taking care of our guests prior to their arrival and; insure that guest reservation paperwork is accurately completed.

Enjoy great amenities like our ping pong table, relaxation room, cable TV & Blu-Ray etc. We have a casual dress environment and a great company culture!

Oakwood also has recognition and awards plus competitive compensation and benefits:

Medical / Dental / Vision coverage and Prescription Drug Programs / Company Paid Life Insurance & AD&D / Short and Long Term Disability Insurance / Life Insurance for Family Members / Multifaceted Learning Opportunities / Educational Reimbursement / Paid Vacation & Sick Leave / Child Care Reimbursement / Direct Deposit Payroll and much more!

 

What Your Day Is Like

·         You will respond to a large volume of reservation requests in a timely manner

·         You will execute and audit guest paperwork and enter data for housing stays

·         You will build effective relationships with internal and external clients

 

Best Candidates Will Have

·         High School diploma required; minimum 1 year customer service experience

·         Call center experience preferred

·         Strong computer, keyboarding and multi-tasking skills required

·         Experience in booking reservations; auditing and generating paperwork a plus

·         Strong multi-tasking skills required

 

Oakwood is the premiere global provider of Corporate Housing Solutions

Headquartered in Los Angeles, California, Oakwood Worldwide is the world’s largest provider of high quality furnished and unfurnished accommodations. We provide the advantages of far-reaching resources, unparalleled expertise, and the industry’s most personalized customer service through a tightly integrated staff of more than 3,000 highly trained professional. Our company is staffed by bright, organized and dependable people driven by a common company goal: to help us accomplish great things through exemplary customer service to our clients and to our peers.

If you want to work in a fun, pro-employee, professional environment, join our industry leading team today!

 

 

 

 

 

 

 

 

 

 

 

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