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Kohl's

Job: Corporate Investigator I, Loss Prevention

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Jobing Description

Job Title
Corporate Investigator I, Loss Prevention

Job Description

Position Objective:

 Monitors customer and associate activity looking for the potential theft of Company assets, using remote CCTV systems.  Assists in monitoring compliance with Company policies and procedures on theft deterrence, safety, and operational controls.  Directs surveillance activities by partnership with EBR/ORC Investigators.  Communicates potential theft and shortage control issues to Corporate and Field Loss Prevention; as well as, Store Management. 

 

Primary Responsibilities

Internal and External Theft Deterrence & Awareness

  • Monitors customer and associate activities in the store for potential theft of Company assets.  Takes appropriate action to prevent theft through communication with store management; effects apprehensions of individuals engaged in theft activities through partnership with local law enforcement, in approved locations.
  • Conducts surveillance and effects apprehension of external theft suspects in compliance with Company Ethical Standards and Apprehension Guidelines.
  • Assists in internal theft investigations in compliance with Company Ethical Standards and Apprehension Guidelines.
  • Accurately completes all statistical and incident reports.  Maintains all apprehension and investigation records according to company standards.
  • Develops and maintains knowledge and use of IT and CCTV surveillance equipment.

 

Operational, Shortage, and Safety Controls & Awareness

  • Assists in monitoring compliance with Company policies and procedures relating to theft deterrence, safety, and operational controls, as assigned by their Manager.  Informs their Manager, Field DLPM and Store Management of shortage control opportunities.
  • Assists in maintaining Store Experience through monitoring Parking Lots and Associate Actions.
  • Maintains a working knowledge of the stores’ alarm systems and EAS system.
  • Verifies Burglar Alarms and determines if dispatch of law enforcement is required.

 

 

Required Qualifications:

  • Prior experience in Loss Prevention or educational background in Loss Prevention, security, or law enforcement preferred.
  • Knowledge of surveillance and apprehension techniques.  Demonstrated ability to make decisions in stressful situations.
  • Strong verbal and written communication skills; basic math and reading skills, and legible handwriting.
  • Basic knowledge of CCTV and IT systems.

 

Preferred Qualifications:

  • NA

 

Special Requirements:

  • Can work overnight hours (10PM-6AM).

 

This document describes general information about the position however should not be considered as comprehensive. Our company reserves the right to modify job duties or descriptions at any time. This document is not an employment contract. 



Auto req ID
63348BR

Posting Location
0900:Kohl's Corporate Offices

Position Focus
Corporate

Compensation Frequency
Hourly

Position Type
full-time

Career Area
Loss Prevention

Company Overview
At Kohl’s, we’re always looking ahead to creating the next great thing. Since 1962, our people have been our biggest asset and every great thing we do is thanks to the great people we hire.

State - Search by State only - Use Location for Zip or City and State
Wisconsin

City
Menomonee Falls

Zip Code
53051

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